Privacy Policy

Last Updated: March 4, 2025

DM MOVERS, LLC and its affiliates ("DMMOVERS," "we," "us," "our") respect your privacy. This Privacy Policy describes how we collect, use, and disclose your Personal Information and how you can exercise any rights you might have with respect to this information. It governs information we collect through our website(s), microsite(s), mobile website(s), and mobile applications (collectively, the "Sites") and information we collect from you or third parties through any other means to provide our services or perform other business activities.

1. Information We Collect

We may collect information that personally identifies, relates to, describes, or is capable of being associated with you ("Personal Information"), including:
Identifiers: Name, mailing address, service address, email address, phone number, driver's license or other government identification card information.
Demographic Information: Age, race, ethnicity, religion, marital status, gender, language spoken.
Commercial Information: Payment card or bank account information, type of service subscribed to, equipment information, service dates, customer type, contract terms, account balance and status, whether you own or rent a property.
Internet Activity: Browsing history, IP address, data collected by cookies and similar technologies, device information such as device IDs, specifications, and operating system.
Geolocation Data: Precise and nonprecise geographic location indicators.
Audio/Visual Information: Call recordings, chat transcripts, email correspondence, testimonials, pictures.
Professional Information: Employer, occupation, education level.
Inferences: Preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes derived from other Personal Information or data.   Some of the Personal Information listed above may be considered Sensitive Personal Information under relevant privacy laws. This includes social security numbers, driver’s licenses, precise geolocation information, and account login credentials.

2. How We Collect Information

We collect your information in the following ways:
From You
When you communicate with us online or offline, including through web forms, events, surveys, and marketing programs.
When you contact us directly, such as via phone or email.
Automatically
Through cookies, pixels, and other automated tools while you navigate our Sites or use our apps.
By analyzing your interactions with our Sites and Services.
From Third Parties
From data brokers, marketing agencies, analytics firms, government agencies, credit reporting agencies, and other sources.

3. Cookies and InterestBased Advertising

We use cookies to enhance your experience on our Sites. You can configure your browser to block cookies, but doing so may affect certain features. We also work with thirdparty advertisers to show you personalized ads based on your interests. If you do not wish to receive interestbased ads, you can opt out through: https://www.dmmovers.us/choices

4. How We Use Your Information

We may use your information for the following purposes:
Account Management: Creating and managing user accounts, providing services, and communicating about account status.
Marketing and Research: Sending communications and offers for our products and services, performing market research, and analyzing consumer behavior.
Payment Processing: Collecting outstanding balances and updating credit reporting agencies.
Customer Support: Administering surveys, polls, contests, and promotional events.
Website Analytics: Analyzing how users interact with our Sites and improving their functionality.
Compliance: Ensuring compliance with applicable laws and regulations.
Security and Fraud Prevention: Operating security and antifraud programs.

5. With Whom We Share Your Information

We may share your information with:
Service Providers: Companies that help us operate our business, such as payment processors, marketing vendors, and IT providers.
Advertisers and Social Media Platforms: To display personalized ads or content.
Legal Authorities: In response to legal requests, court orders, or to protect our rights.
Third Parties in Corporate Transactions: During mergers, acquisitions, or asset transfers.   We do not sell your personal information for monetary gain, but we may share it with third parties for advertising purposes.

6. Data Security

We implement reasonable technical and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, so using our services is at your own risk.      

7. Children's Privacy

Our Sites are not intended for children under 16 years old. We do not knowingly collect personal information from minors. If we discover that a minor has provided information, we will delete it immediately.

8. User Rights

Depending on your location, especially if you live in Arlington or another state with similar privacy laws, you may have the following rights:
Access: Request access to your personal information.
Deletion: Request the deletion of your personal information under certain conditions.
Correction: Request corrections to inaccurate information.
OptOut: Opt out of the sharing of your information for advertising purposes.
Appeal: Appeal a denial of a privacy request. To exercise these rights, contact us at:
Email: [email protected]
Phone: (240) 3154091

9. Links to ThirdParty Websites

Our Sites may contain links to external websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before sharing information.  

10. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will take effect upon publication. Please review this policy periodically for updates.
Contact Us If you have questions about our privacy policy, please contact us at:
Email: [email protected]
Phone: (240) 3154091